Emergency repair

Emergency repair

Our standard working times are Monday to Friday 8am – 6pm. For all other times please see below:

At Heatcraft, we know how frustrating it can be when your boiler breaks down. We therefore offer an emergency response service across the London and Essex area, meaning our engineers can attend the same day. Our team of engineers undertake all types of heating breakdown repairs quickly and efficiently including fault finding and diagnostic solutions at a great price.

If you are looking for a company to carry out your emergency boiler repairs, then please call us on 0208 989 1320 as soon as possible and one of our sales team will endeavour to help and get someone out to you without delay. We always tell you what the call out fee will be up front before we send our engineer to your property and keep you informed throughout regarding any additional costs involved, so you will never face an unexpected bill.

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Emergency call out charges are as follows:

Monday to Friday 9:00am-6:00pm (Gas only)       £72 inc VAT

Outside of the above times (Gas only)                  £90 inc VAT

Bank Holidays (Gas only)                                         £120 inc VAT

Our fees include 1 hour of labour and exclude any parts required. Additional hours beyond the first inclusive hour will be chargeable.